Skip to main content

Impossible choices: Everyday realities on social security

A number of protestors holding a banner that says Social Security is a human Right

© M-A Ventoura

Through firsthand accounts, this collection of realities sheds light on the impossible choices faced by individuals and families who have either been, or are currently, part of the UK social security system.

Akunna: The experience of UC as a disabled person

Anxiety, extra costs and harmful errors led to paying a premium to get around.

08 Oct 2025
Carolynne & Freya: Child care with complex needs

Looking after daugher 24/7 but struggling to provide the best possible care.

08 Oct 2025
Carly: Unexpected payment mix‑up left her without UC

Single parent had to get into debt and instability due to stressful issues with UC.

08 Oct 2025
Claire: Mental ill‑health met with disbelief and hurdles

Doubted through assessments and tribunals; errors and stigma left her anxious and exhausted.

08 Oct 2025
Courtney: Applying for PIP caused distress and anxiety

Distress from applying for PIP led to a sense of helplessness and suicidal thoughts.

24 Apr 2025
Edward: Support not enought for homeowners

Lost his engeniering job and found support on UC too low to pay his mortgage.

08 Oct 2025
Fiona: Carers deserve to be paid the living wage

Providing 24/7 care on £83.30 a week, draining savings as bills rise.

08 Oct 2025
Gaia: Sanctioned after a cancelled appointment

Sanctions pushing Gaia to food banks and loans while trying to feed her children.

08 Oct 2025
Isla: Barely holding on, one step from rock bottom

Juggling remote caring, monthly UC budgeting and high prices in an isolated area.

01 Apr 2025
John: MS dismissed by a phone‑only PIP decision

Never thought he'd need support but MS changed everything.

08 Oct 2025
Kayleigh: I feel like I fail as a mum and beat myself up

Put electric and gas on or do the food shop. Skipping meals so her kids are fed.

03 Jun 2025
Marvin: Disability and bills undermining support

Living with muscular dystrophy and in fear of support being cut to a level where he can't survive.

08 Oct 2025
Naomi: Left without support after a joint claim delay

No payments for months; a dehumanising and mistrustful system that harms families.

08 Oct 2025
Nicola: Sanction and debt after a missed call

Working part-time to spend time with and support children, but high costs led to debt.

22 May 2025
Paula: Fighting PIP cuts to reclaim essential support

Restoring PIP 8 months after payments were suddenly cut, costing her essential discounts.

08 Oct 2025
Peter: Reassessments for a lifelong condition

Endless PIP re‑assessments, intrusive questioning and constant stress to keep support.

08 Oct 2025
Philip: I couldn’t visit my father in his final days

Mental health strained after missed UC payment meant he couldn't afford to visit him.

08 Oct 2025
Rachel: DWP used against her by ex abuser

Survivor risks stability due to malicious allegations, intrusive reviews and rising costs.

08 Oct 2025
Sarifa: Disabled carer fights cuts and discrimination

Battling the complex system and racism, and still finding the strength to be a carer for family.

25 Sep 2025
Steve: Chronic pain, basic support, and isolation

Lives with osteoarthritis; UC and PIP cover basics, but not enough to visit family.

08 Oct 2025
Valerie: Navigating UC with fibromyalgia and stigma

Confusing UC experience made mother feel 'humiliated, demoralised and dehumanised'.

01 Apr 2025