Supporter Communications Officers

Location
Human Rights Action Centre, London EC2A 3EA
Hours per week
35 per week. Monday to Friday, 9am - 5pm
Salary details
£30,506
Closing date
Monday 22 July 2019 at 09:00
Interview date
13 August 2019
Contact email
recruitment@amnesty.org.uk

The Supporter Care Team sits at the heart of Amnesty International UK (AIUK); as a membership organisation we rely on our members’ support, and the Supporter Care Team’s aim is to deliver excellent customer service to our Supporters.

The Supporter Care Team are looking for 2 highly motivated individuals who are fully signed up to our aims. 

2 x Supporter Communications Officer, permanent & full-time. Candidates must be able to work Monday to Friday 9am - 5pm. 

About the role

Assisting the Supporter Care Team you will deliver excellent customer service to our supporters. You will be responsible for maintaining supporter records ensuring that information held is both accurate and up-to-date. You will also be required to process and bank supporter income, therefore an understanding of key financial processes including direct debits and gift aid is essential.

About you

With experience of working in a customer service environment, you will need to have a methodical and efficient approach to your workload and be able to multi-task accurately. You must have an appreciation for the importance of supporter care and an understanding of the Data Protection Act. Proficiency in word/spreadsheet packages and databases is essential. 

For full details of the role, please see the job description below.

About us

Our aim is simple: an end to human rights abuses. Independent, international and influential, we campaign for justice, fairness, freedom and truth wherever they are denied. Already our network of over seven million people is making a difference in almost every country in the world. Whether we are applying pressure through powerful research or direct lobbying, mass demonstrations or online campaigning, we are all inspired by hope for a better world. One where human rights are enjoyed by all.

Apply for this role

For further details about the role please see the attached job description and person specification. To apply, please complete an application form and email to recruitment@amnesty.org.uk before 9am on Monday 22 July 2019. Interviews will be held at our Shoreditch office on 13 August 2019.

Amnesty International values diversity and welcomes applications from all sections of the community. Applications for flexible working will be considered. Please note that to be considered for this role, the successful candidate must be able to provide proof of their eligibility to work in the UK.

Downloads
Terms September 2019_1.pdf
Application form_1.doc
Supporter Communications Officer JD_0.pdf